Your Legal terms beside local wallet records
Our Legal notice sets the conditions for opening, using and closing an account, including the phone verification step required before account access. It explains how we match account details with payment activity and how a request involving DANA, OVO, GoPay, QRIS, bank transfer or a virtual
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account is assessed. Availability and eligibility depend on local law, and we may restrict access when applicable rules, identity checks or account details do not align. The notice also describes how policy changes are communicated, how you can ask for a correction, and which records help
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us resolve a wallet-status question. Read this page together with the terms shown during account creation; those terms apply to the service you actually access. If a payment record needs checking, keep the transaction reference and contact us through the policy support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
